Thursday, 15 August 2013

People Per Hour Review: Update

It's been over a year since I joined People Per Hour. When I initially reviewed the site I offered a mixed bag but came to the conclusion that, on the whole, it was worth it.

I've changed my mind.

Use the site with caution - people are whoring themselves out for as little as £6/hour. When I've complained about this do you know what PPH said? "We are a global platform, some people will charge what is reflected in their country".

Ummm... isn't that what sweatshops do?

Anyway, that is clearly a LIE. If they *were* a global platform they wouldn't need to send me tweets like this:

I'm pretty sure that globally, somewhere, someone is awake and working for PPH.

It's a dastardly, murky world with little gumption as far as I can see.

On £60.00 I earned I only received £49.20. You don't need to be a mathematician to work out that is shocking. In fact, for the £90.00 I've earned via the site this month, I've only actually had £75.80. I would rather give a free hour to the client that have the greedy PPHers take the money. And what are they taking the money for? Pure profit?

Oh, if you ARE a keen maths brain you might notice that actually they are taking MORE than 15%.

I tried to get in touch with them. To contact them it took 4 clicks and poking around the site to find out how to do this - which is dodgy. If a company haven't got a very clean and honest way to contact customer service then they don't offer honest, clean customer service as far as I'm concerned.

I mailed them. How dare they steal a further £1.70! That is really bloody rude, actually. The answer? It's VAT.

YEAH? Then be upfront about it!! Don't provide a patronising "earnings calculator" that doesn't include VAT. What is the bloody point?

This screen shot says is all. In the background you'll see my earnings AFTER they've taken their commission. It very clearly says £49.20. Yet, in the foreground you'll see their "earnings calculator". This tells a different story. The Earnings Calculator is designed, from what I can see, to help you work out what you'll really earn (NET) after you've charged your client. In this instance, I invoiced £60.00 and could expect to get £51.00. Yet, I only got £49.20...

Sorry, I'm seething. Can you tell?

REVIEW UPDATE. On a scale of 1-5 (1* being the worst) I award People Per Hour the following:

Honesty? *
Clarity? *
Site layout? *
Customer Service? *
Value for Money? *
People I've met using the site? *****

Overview: Don't touch them with a bargepole.

I'm off to find something better. Anyone got any suggestions?

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