British Gas. Again. What *is* it with these people?

I ceased being a British Gas customer on 23rd August. I switched as British Gas were incapable of following simple admin requests.

Here is a picture of the final, final, actual final statement. You can see that the statement
date is the 4th of October. You can see that the statement period is until the 23rd August.

Notice the dreadful maths here too - balance-£156.68, what you paid - £166.68. Hm.  I don't have the energy (pardon the pun) to fight that. They win.

You might wonder then, as indeed I am, why they felt the need to send me this letter dated the 12th October.

Slightly smudged - it was raining, I wasn't crying with frustrating and stress or anything...!

Maybe if British Gas didn't waste so much money sending letters to people who aren't, in fact, their customers then they might not have to raise the price of energy.

Now I begin to question whether they are still treating me like a customer and whether I will get billed for energy already supplied to me by the more admin savvy EDF? Time will tell.

I am living in fuel poverty. Price hike or not, I can't afford to turn on the heating.