Tuesday 6 March 2012

How to create great HTML email


Keep your template clean and concise and your content to the point. People are being bombarded with “stuff” – white noise that they filter out – so you want your message to be clear and focused.

1 – Subject line. You wouldn’t open an email if you thought it was spam, so be honest in your subject field. Give your customer an indication that this email is relevant to them.

2 – Unsubscribe. Don’t be afraid to give your audience the option to unsubscribe if they want to. By hiding it in obscure font in a footer you aren’t achieving anything, in fact, your run the risk of being marked as junk.

3 – Clutter. If you have to include a lot of images why not offer the customer the chance to view the email online to give them the full effect? Though, in my opinion, you should steer of anything that cluttered. Your email is a targeted message, not a website condensed into someone’s mailbox. Lead your audience to you through clever and savvy content and design.

4 – Think webmail. Hotmail, Yahoo and Gmail are still the three biggest so check your email is displaying as you’d expect. Don’t forget about Outlook users either, sometimes a plain text version of your email might be a helpful addition.

5 – Environment. Think tablets, smart phones and any new technology. You want people to be able to navigate freely – avoid putting links too close together and concentrate on putting your important content in the area that is seen without scrolling through the email.


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